Privacy Policy

Last updated: June 2025

Agora Spaces Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR).

This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with us as a tenant, prospective client, or website visitor.

1. Who We Are

Business Name: Agora Spaces Ltd

Address: 46 Chancery Lane, London, England, WC2A 1JE

Company Registration Number: 09595369

Contact Email: info@agoraspaces.co.uk

We lease and manage flexible and serviced office spaces in London.

2. What Data We Collect

We may collect and process the following personal data:

  • Contact details: Name, email, phone number, business name, job title

  • Leasing details: Office preferences, lease agreements, billing information

  • Communication records: Emails, messages, call logs

  • Website data: IP address, browser type, cookies (see Cookie Policy)

  • Marketing preferences: Newsletter sign-ups, feedback/testimonials

3. How We Use Your Data

We use your data to:

  • Provide and manage leased office space and related services

  • Respond to enquiries and communicate effectively

  • Issue invoices and process payments

  • Send updates, service notices, and marketing (with consent)

  • Collect testimonials and feedback (with permission)

  • Meet legal and regulatory obligations

4. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Contract: To perform our obligations under lease or service agreements

  • Consent: For marketing communications and testimonials

  • Legal obligation: To comply with financial, tax, or regulatory requirements

  • Legitimate interest: To manage our business and improve services

5. How We Share Your Data

We do not sell your data. We may share it with:

  • Service providers (e.g. IT support, CRM systems, payment processors)

  • Legal or regulatory authorities when required by law

  • Business partners or contractors were necessary for delivering services

All third parties are required to handle your data in accordance with GDPR.

6. Data Retention

We retain personal data only as long as necessary for:

  • The purpose for which it was collected

  • Legal, accounting, or reporting obligations

Typically, lease-related data is held for up to 7 years for legal compliance.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time (for marketing/testimonials)

  • Lodge a complaint with the Information Commissioner's Office (ICO) https://ico.org.uk

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure cloud-based systems

  • Access controls and encryption

  • Staff training on data protection

9. International Transfers

Your data is stored in the UK or EEA. If any data is transferred outside these areas, we ensure it is protected by appropriate safeguards (e.g. Standard Contractual Clauses).

10. Contact Us

For any queries or to exercise your rights, please contact info@agoraspaces.co.uk

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